Job Title:  HR Co-ordinator

Function: HR / Colleague Experience Team

Location: Head Office, Glasgow or Grangemouth - Hybrid - 2 - 3 days per week in office.

Job Level: (Internal Reference Only) 3

Contract: Full Time / Permanent - 35 Hours per week

Role Reports to: Colleague Experience Lead

Date vacancy will close: Tuesday, 5th May 2026. Where we receive high numbers of applications we may close vacancies early.  If you think this is the right opportunity for you please don't delay in applying!

Who we are:

Born in Glasgow, made in Scotland and enjoyed around the world. Whyte and Mackay is home to a collection of multi-award-winning global whisky brands led by The Dalmore, Fettercairn, Jura and Tamnavulin. Our mission is to be a driving force in whisky, renowned for building brands that stand-out.  Enabled by our brilliant community of 675 colleagues, reaching across 17 countries and counting.  We're led by our values, continuing to grow and invest and looking for great talent to join our brilliant community.  Ready to hear more?

What the opportunity looks like:

The HR Coordinator is an individual contributor role responsible for providing timely, accurate, and practical HR support to colleagues, managers, and third parties. The role manages HR queries and requests, resolving them directly where possible or guiding stakeholders to the appropriate knowledge hubs and information or triaging to others. The role also delivers the end‑to‑end administration of the colleague lifecycle and supports key cyclical HR activity, absence management, and low‑complexity employee relations activity, ensuring a consistent and positive colleague experience across the business.

• HR query management and stakeholder support - Independently manage HR queries and requests from colleagues, managers, and third parties, resolving issues directly or guiding stakeholders to appropriate guidance and knowledge hubs, escalating more complex matters where required.

• End‑to‑end colleague lifecycle administration - Independently deliver accurate and timely administration across the full colleague lifecycle, including onboarding, reference checks, contract creation, starters, movers, leavers, and associated system updates.

• Absence management and low‑complexity ER support - Manage the absence management process in line with policy, supporting managers with guidance and administration, and contribute to low‑complexity employee relations activity under agreed frameworks.

• Delivery of cyclical HR activity and people interventions - Coordinate and support key cyclical HR activity such as long service awards, corporate induction, and other planned people interventions, ensuring activity is delivered accurately and on time.

• HR administration and financial processing - Manage HR administration tasks, including documentation management, invoicing, and coordination with internal and external suppliers.

• Knowledge management and self‑service support - Contribute to maintaining accurate HR content within knowledge hubs, ensuring guidance remains current and supports effective self‑service for colleagues and managers.

• Collaboration and cross‑cover within HR Operations - Work closely with other HR colleagues, maintaining familiarity with each other’s areas to provide effective cover during periods of absence.

• Continuous improvement of HR service delivery - Identify recurring queries, process gaps, or improvement opportunities and contribute ideas to improve HR processes, guidance, and service delivery.

Skills and experience that will help you be a success:

For this role we're looking for:

• A qualification in HR, business administration, or a related discipline is desirable but not essential.

• A sound working knowledge of HR operations and the confidence to provide accurate, practical guidance to colleagues, managers, and third parties across day‑to‑day HR activity.

• Working knowledge of core HR processes across the colleague lifecycle, including onboarding, contractual changes, starters, movers, leavers, and absence management.

• Experience managing HR queries and requests, with the ability to provide clear guidance, signpost to appropriate resources, and escalate issues appropriately.

• Understanding of the importance of accuracy, confidentiality, and compliance when handling colleague data and HR documentation.

• Experience supporting payroll‑related HR activity, including timely and accurate administration that supports payroll processing.

• Strong organisational skills, with the ability to manage competing priorities and cyclical HR activity.

We believe that everyone has the potential for growth in our roles!  You may feel you don't tick every box for this role, but if you believe you have relevant experiences that could help you succeed we'd much rather you apply rather than rule yourself out based on any self-limiting beliefs!  

Why join us:

We offer a competitive salary, bonus package, life assurance, competitive pension, excellent product allowance, 35 days annual leave, plus enhanced family friendly policies. Our Rewards & Benefits page has further information. We even finish early on a Friday!

Our application process:

If you like what you’ve read and want to explore this opportunity further, please apply before the closing date listed at the top of the advert.  

Our team read each and every application, therefore you'll hear back from us in due course.

Candidate guidance on the use of AI in the application and screening process can be found on our career site.

Should you require any adjustments to our recruitment process to help you be at your best then please contact us at HRTeam@whyteandmackay.com and we'll do what we can to support.