Job Title: Brand Home Guide

Function: Global Marketing

Location: Jura Distillery, Isle of Jura

Job Level: (Internal Reference Only) 2

Contract: Full Time / Permanent - 35 Hours per week - Monday to Saturday - A flexible approach to this work pattern is required to work in the evenings and at weekends which can be mutually agreed in advance.

Role Reports to: Brand Home Manager

Date vacancy will close: Friday 5th June 2026. Where we receive high numbers of applications we may close vacancies early.  If you think this is the right opportunity for you please don't delay in applying!

Who we are:

Born in Glasgow, made in Scotland and enjoyed around the world. Whyte and Mackay is home to a collection of multi-award-winning global whisky brands led by The Dalmore, Fettercairn, Jura and Tamnavulin. Our mission is to be a driving force in whisky, renowned for building brands that stand-out.  Enabled by our brilliant community of 675 colleagues, reaching across 17 countries and counting.  We're led by our values, continuing to grow and invest and looking for great talent to join our brilliant community.  Ready to hear more?

What the opportunity looks like:

The Brand Home Guide supports the Brand Home team to ensure that guests have the best experience possible while visiting the Jura Distillery. This includes hosting daily tours and tastings, serving customers in the shop as well as assisting in the running of the Jura Lodge.

• Greet customers in a warm and friendly manner, ensuring the best levels of service at all times.

• Ensure all customers receive the best possible service every time they visit the Brand Home.

• Set up and break down tastings, clean glassware and clear up after guests.

• Lead enjoyable & authentic guided tours of the distillery delivering the key messages across brand, process, history and products.

• Demonstrate a pride and passion for Jura Distillery & Jura Whisky.

Skills and experience that will help you be a success:

For this role we're looking for:

• Some retail or customer service experience is preferred.

• Previous experience of working with the public is preferred.

• Previous experience of cleaning is desirable, including the use of chemicals and using cleaning machinery safely.

• Ability to impart knowledge and entertain visitors whilst delivering an authentic tour experience are essential.

• Passionate about customer service.

We believe that everyone has the potential for growth in our roles!  You may feel you don't tick every box for this role, but if you believe you have relevant experiences that could help you succeed we'd much rather you apply rather than rule yourself out based on any self-limiting beliefs!  

Why join us:

We offer a competitive salary, bonus package, life assurance, competitive pension, excellent product allowance, 35 days annual leave, plus enhanced family friendly policies. Our Rewards & Benefits page has further information.

Our application process:

If you like what you’ve read and want to explore this opportunity further, please apply before the closing date listed at the top of the advert.  

Our team read each and every application, therefore you'll hear back from us in due course.

Candidate guidance on the use of AI in the application and screening process can be found on our career site.

Should you require any adjustments to our recruitment process to help you be at your best then please contact us at HRTeam@whyteandmackay.com and we'll do what we can to support.